Terms of service

TERMS OF SERVICE

Last updated: August 7, 2026

OVERVIEW

Welcome to LumiBat. The terms "we," "us," and "our" refer to LumiBat. These Terms of Service ("Terms") govern your access to and use of the LumiBat website, products, and services.

By accessing our website, interacting with our Services, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or purchase our products.

SECTION 1 - ACCESS AND USE

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not use our website to engage in fraudulent activity, interfere with its operation, attempt unauthorized access, distribute malicious software, or violate any applicable laws or regulations.

SECTION 2 - OUR PRODUCTS

LumiBat offers decorative products designed for home, seasonal, and event decoration.

We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate. However, product appearance may vary slightly depending on your device, screen settings, lighting, photography, or other factors.

Product information, availability, pricing, and descriptions may be updated or changed at any time without notice. We also reserve the right to discontinue products or limit quantities available for purchase.

SECTION 3 - ORDERS

Placing an order constitutes an offer to purchase the selected products. LumiBat reserves the right to accept, decline, or cancel an order at its discretion.

An order is considered accepted once payment has been successfully processed and an order confirmation has been provided.

Please review your order carefully before completing your purchase. Once an order has entered processing, we may not be able to accommodate cancellation or modification requests.

If we cancel or modify an order, we will make reasonable efforts to notify you using the contact information provided with your order.

SECTION 4 - PRICES AND PAYMENT

All prices displayed on our website are subject to change without notice. The price charged for your order will be the price displayed at the time your order is placed.

Applicable taxes, shipping charges, customs duties, or other fees may apply depending on your location and order.

You agree to provide accurate and complete billing, payment, shipping, and contact information when placing an order.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates and are not guaranteed unless otherwise stated.

Our standard shipping time is typically 2–7 business days after your order has been processed.

LumiBat is not responsible for delays caused by shipping carriers, customs processing, weather, incorrect shipping information provided by the customer, or circumstances outside our reasonable control.

If your order is delayed or you experience a delivery issue, please contact us at LumiBats@outlook.com, and we will do our best to assist you.

For additional information, please review our Shipping Policy.

SECTION 6 - RETURNS AND REFUNDS

All purchases are subject to our Refund & Return Policy.

We do not accept returns, exchanges, or refunds for changes of mind, accidental purchases, or incorrect shipping information provided by the customer.

Returns or refunds may be considered when an item arrives damaged, defective, or incorrect, subject to the requirements outlined in our Refund & Return Policy.

SECTION 7 - INTELLECTUAL PROPERTY

All content on the LumiBat website, including logos, trademarks, product names, text, graphics, images, videos, designs, and other materials, is owned by or licensed to LumiBat and is protected by applicable intellectual property laws.

You may view and use our website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, sell, or otherwise use our content without prior written permission.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services and may contain links to third-party websites. These services and websites are operated independently from LumiBat.

We are not responsible for the content, policies, availability, security, or practices of third-party websites or services. Your use of third-party services is subject to their own terms and policies.

SECTION 9 - PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Although we make reasonable efforts to maintain accurate information, our website may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, availability, shipping information, or other details.

We reserve the right to correct errors, update information, cancel orders, or make changes to our website at any time without prior notice when necessary.

SECTION 11 - PROHIBITED USES

You may not use our website to:

  • Violate any applicable law or regulation.

  • Commit fraud or engage in deceptive activity.

  • Attempt to gain unauthorized access to our website or systems.

  • Introduce viruses, malware, or other harmful code.

  • Interfere with the operation or security of our website.

  • Copy, scrape, reproduce, or exploit our website or its content without permission.

  • Impersonate another person or entity.

  • Collect personal information from other users without authorization.

We reserve the right to restrict or terminate access to our website when we reasonably believe these Terms have been violated.

SECTION 12 - PRODUCT USE AND SAFETY

Our products are intended primarily for decorative purposes. Customers are responsible for using products according to any instructions, warnings, or guidelines provided with the product.

Do not use our products in a manner inconsistent with their intended purpose. Keep products away from conditions or environments that may damage them or create a safety risk.

If a product includes lighting components, batteries, electrical components, or other accessories, follow all provided product instructions and safety information.

SECTION 13 - DISCLAIMER OF WARRANTIES

Our website and its content are provided on an "as available" basis. To the fullest extent permitted by applicable law, LumiBat does not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We do not guarantee that the information provided on our website will always be complete, accurate, or current.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LumiBat and its owners, affiliates, service providers, and partners will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms limits liability where doing so would be prohibited by applicable law.

SECTION 15 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to hold LumiBat harmless from claims, losses, damages, liabilities, and reasonable expenses arising from your violation of these Terms, misuse of our website, or violation of applicable laws or the rights of another person.

SECTION 16 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 17 - CHANGES TO TERMS OF SERVICE

We may update or modify these Terms from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 18 - GOVERNING LAW

These Terms will be governed by the applicable laws of the jurisdiction in which LumiBat operates, without regard to conflict-of-law principles, except where applicable law provides otherwise.

SECTION 19 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us at:

LumiBats@outlook.com